Ticketing and Customer Service Manager

The Adelaide Symphony Orchestra is in search of a passionate ticketing and box office professional! This role is well suited to an experienced and collaborative ticketing manager who thrives in a fast-paced environment.
Working as part of the Marketing Department, this position is an essential service internally and externally, leading the delivery of customer-facing booking channels, patron enquiries, venue liaison, outbound campaigns and annual season subscription packages.

This role is responsible for providing premium customer service to a strong loyal database cultivated over decades, as well as bringing innovative ideas and pricing models that can be leveraged to grow new audiences.

If you're a highly organised ticketing professional with a passion for incredible customer service, we want to hear from you! Join us in shaping the ASO’s audience profile and be part of a team that values innovation and collaboration.

Position Information:
This position is being offered on a permanent full-time basis with a salary range of $75,000-$85,000. Copies of the position description are available upon request via employment@aso.com.au.

Apply now:
Qualified candidates are encouraged to submit a current Cover Letter and CV in one document, outlining your suitability, to the attention of Rachel Grant, People and Culture Manager. Please note that applications submitted without a Cover Letter will not be considered. Applications or queries can be submitted via email to Rachel at employment@aso.com.au.