Projects & Operations Manager

Founded in 1882, The Royal College of Music (RCM) is a world leading music conservatoire with a prestigious history and contemporary outlook. Our excellence was recognised by the 2025 QS World University Rankings, in which we were ranked as the global No. 1 institution for both Music and Performing Arts. The College has held this world-leading place in Performing Arts for the four successive years, while Music is a new subject introduced to the rankings in 2024.

The RCM is seeking to engage a Projects & Operations Manager, who will play a key role in supporting and leading on the review, development, implementation and management of a wide range of projects as well as Estates and FM policies, procedures and functions. The Projects & Operations Manager directly line-manages House Manager and Box Office and Venue Operations Officer, acting as a key point of contact for appropriate internal and external stakeholders.

Candidates will need to demonstrate:

• Experience in project management and estates operations
• Background in visitor engagement providing costumer service such as box office, front of house services
• A positive and proactive attitude, and quick to respond to requests
• The ability to work as part of a busy team
• The ability to make considered decisions and, where necessary, take emergency action
• Confidence in report writing, data analysis and active management of project work and contractors

JRN: 202-25

Closing date: 9am 9 January 2026

Interview date: 19 January 2026

Salary: Grade 7; £39,608 - £43,975 per annum. Appointments will normally be made to the first point of the grade.

For full details of this position please read the Applicant Information Pack, available to download from the RCM website: www.rcm.ac.uk/jobs

To apply, please complete our 1) Application form and 2) Equal Opportunities form (available to download from the RCM website) and submit in Word or PDF format to the Recruitment team at recruitment@rcm