Music Centre & Events Coordinator (East)

Based at our Head Office in Reading this role includes regular travel to our Music Centres in Bracknell, Wokingham & Windsor. The postholder will ensure the smooth running and growth of our Music Centres, Ensembles & Events through working closely with and effectively communicating with Music Centre Receptionists, Music Centre Development Managers, teachers, parents & children.
Berkshire Music Trust’s primary customers include parents, children, schools, wider community music & Early Years’ groups.

Principal Responsibilities
1. Coordinates the activities of the Music Centres, through maintaining excellent customer service by communicating proactively with managers, teachers, parents and children through face to face meetings, phone and email.
2. Maintains relationships with Parent Friend Associations and supports their fundraising endeavours.
3. Providing stewarding duties as necessary, as per the centre requirements.
4. Works with the Admissions Officer by actively prioritising the starting of new pupils in lessons and Ensembles with regular action on waiting lists and the charging process.
5. Actively maintains waiting lists.
6. Supports Music Centre Receptionists and provides Reception cover as & when required.
7. Supports the growth of the Music Centres by promoting the service at local community events and at Berkshire Music Trust’s promotional events.
8. Uses local knowledge to support the Marketing Team with social media posts to ensure representation across the County.
9. Administers the Music Centre group Tours & visits, supporting the Music Centre Development Managers in accordance with the Music Trust's policy, liaising closely with parents to ensure Tour, deposits, payments & consent forms are received on a timely basis.
10.Some additional work at evening/weekend events maybe required, for which time off in lieu will be granted.
11. Ensuring that at all times Health & Safety,safeguarding are met.
12..Any other duties commensurate wi