Audiences & Memberships Officer

The CBSO is looking for a friendly, organised, and proactive person to join our newly formed Audiences and Memberships team. This is a varied role sitting at the heart of how we look after our audiences and members – bringing together customer service, membership communications, and concert support into a single brief.

You’ll be the day-to-day point of contact for our audiences and members across multiple channels: answering queries, sending communications, and being a familiar face at concerts. The Audiences and Memberships Officer handles the administrative side of membership (renewals, records, and fulfilment) which means this role is focused on the outward-facing, communicative work that makes members and audiences feel genuinely looked after.

Attention to detail and a warm, professional manner are equally important here. This role will require regular evening and occasional weekend work.

For full details please visit our website. If you would like to apply for both officer roles currently listed within the Marketing and Development teams please make this clear in you application.