Receptionist

WORK WITH THE CBSO
Receptionist (Part-time)

The CBSO is seeking a receptionist to work as part of our Centre Team. The main duties of the Receptionist include welcoming players, staff and visitors, managing the switchboard, and franking the outgoing mail.
HOURS: 25-30 Hours per week Monday - Friday
SALARY: £16,838 - £20,200 per annum
LOCATION: Birmingham
REPORTING TO: CBSO Centre Manager

KEY RESPONSIBILITIES
 To operate a company switchboard, routing callers to appropriate staff or dealing with queries as necessary.
 To welcome visitors to the Centre and on arrival ensure all operational protocols are followed.
 Being the first point of contact for members of the public
 To maintain good housekeeping of the Reception/Foyer to reflect the good image and standards of the organisation.
 To take delivery of, and where required sign for, incoming mail and deliveries
 To assist the marketing department in maintaining the organisation’s mailing list using the CBSO's bespoke customer database.
 To provide cover for the other Receptionist during times of absence
 To provide support and assistance to the staff of BCMG and Ex Cathedra in receiving and announcing their visitors and accepting deliveries on their behalf.
 To be point of contact for information for the orchestra and provide general support for members of the CBSO staff.
 To monitor the digital screen behind reception and ensure the correct content is on display.
To assist the Centre Team with scheduling content for CBSO Centre events.
 To support the Assistant CBSO Centre Manager with stock monitoring and ordering
 To assist the CBSO Centre Team with administrative work as and when required
 Supporting the Development and Audiences teams with administrative duties.
 To undertake additional duties as and when the needs of the business requires it, at the direction of the CBSO Centre Manager